Refund policy
At GingerMink Cosmetics, we are committed to providing you with the highest quality, natural, and luxurious skincare products. Your satisfaction is our priority, and we stand behind the authenticity and effectiveness of every item we offer.
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Returns & Exchanges
- We want you to love your GingerMink Cosmetics products. We do offer returns under certain circumstances.
- Returns are accepted up to 14 days of purchase & must be in their original condition, unused, and with the original packaging. Please note: Used or opened products cannot be returned due to hygiene reasons.
- Contact us through our Contact Us link on the website & a representative will reach out to you within 1-2 business days.
- Once the returned item is received and inspected, a full refund will be issued to your original payment method within 7-10 business days.
- We want you to love your GingerMink Cosmetics products. We do offer returns under certain circumstances.
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Damaged or Defective Products
- In the unlikely event that you receive a damaged or defective product, please contact us immediately using our Contact Us link via the website with photos of the damage. We will gladly assist you with a replacement or full refund.
- In the unlikely event that you receive a damaged or defective product, please contact us immediately using our Contact Us link via the website with photos of the damage. We will gladly assist you with a replacement or full refund.